Terms of Service
Last Updated: 18/02/2025
1. Introduction
Welcome to Temper Factory (‘we,’ ‘us,’ or ‘our’). By using our website, temperfactory.co.uk, and purchasing our products, you agree to these Terms of Service. If you do not agree, please do not use our site.
2. General Use of Our Website
You agree to use our website lawfully and responsibly. You must not:
- Use our content without permission.
- Engage in any fraudulent or illegal activity.
- Interfere with the security or functionality of our site.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
3. Product Information and Pricing
We aim to provide accurate product descriptions and prices. However, errors may occur. We reserve the right to:
- Correct errors or inaccuracies at any time.
- Change prices without notice.
- Limit or cancel orders at our discretion.
4. Orders and Payments
By placing an order, you agree to provide accurate and complete payment and shipping information. All payments are processed securely through trusted third-party providers such as PayPal or Stripe.
5. Shipping, Returns and Cancellations
For information about shipping, delivery times, and our returns process, please visit our Delivery and Returns Policy.
6. Third-Party Links and Tools
Our website may include links to third-party sites or offer third-party tools. We are not responsible for their content, accuracy, or privacy practices. Use them at your own risk.
7. User Comments and Feedback
By submitting comments or feedback, you grant us the right to use them without restriction. We are not obligated to maintain confidentiality or provide compensation.
8. Intellectual Property
All content on this website, including text, images, and logos, is the property of Temper Factory and protected by copyright laws. You may not use our content without permission.
9. Limitation of Liability
We strive to provide accurate information and quality products, but we do not guarantee the site’s availability or error-free operation. We are not liable for any damages arising from the use of our site or products.
10. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with a revised ‘Last Updated’ date.
11. Governing Law
These Terms are governed by the laws of the United Kingdom.
12. Contact Us
For any questions about this policy, please contact us:
Temper
Unit 3E Westbridge Industrial Estate
15 Duns Lane
Leicester, LE3 5LX
United Kingdom
Tel: +44 7870 409 361
Email: hello@temperfactory.co.uk
